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Job Statuses and Workflows

Track every job from quote to paid.

Conkr uses a simple status system to track where every job sits. No more wondering "what's happening with the Smith job?"

Status Definitions

  • **Draft** — job created but not yet scheduled
  • **Pending** — scheduled, waiting to start
  • **In Progress** — work has begun
  • **On Hold** — paused (waiting for parts, customer approval, etc.)
  • **Completed** — work done, ready for invoicing
  • **Invoiced** — invoice created and sent
  • **Paid** — payment received in full
  • **Cancelled** — job won't proceed (kept for records)

Status Transitions

Most status changes are manual — you control the workflow. Some happen automatically:

  • Accepting a quote creates a job in **Pending**
  • Creating an invoice from a job moves it to **Invoiced**
  • Recording full payment moves it to **Paid**

Custom Workflows

Your business might have specific steps. Use tags and internal notes to track custom stages within a status. For example, an "In Progress" job might have tags for "rough-in complete" and "fit-off pending."

Notifications

Team members get notified when:

  • They're assigned to a new job
  • A job status changes
  • A customer accepts a quote
  • A job is rescheduled

Configure notification preferences in Settings → Notifications.

Still have questions?

Our support team is here to help. Reach out and we'll get you sorted.

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