Conkr uses a simple status system to track where every job sits. No more wondering "what's happening with the Smith job?"
Status Definitions
- **Draft** — job created but not yet scheduled
- **Pending** — scheduled, waiting to start
- **In Progress** — work has begun
- **On Hold** — paused (waiting for parts, customer approval, etc.)
- **Completed** — work done, ready for invoicing
- **Invoiced** — invoice created and sent
- **Paid** — payment received in full
- **Cancelled** — job won't proceed (kept for records)
Status Transitions
Most status changes are manual — you control the workflow. Some happen automatically:
- Accepting a quote creates a job in **Pending**
- Creating an invoice from a job moves it to **Invoiced**
- Recording full payment moves it to **Paid**
Custom Workflows
Your business might have specific steps. Use tags and internal notes to track custom stages within a status. For example, an "In Progress" job might have tags for "rough-in complete" and "fit-off pending."
Notifications
Team members get notified when:
- They're assigned to a new job
- A job status changes
- A customer accepts a quote
- A job is rescheduled
Configure notification preferences in Settings → Notifications.
Still have questions?
Our support team is here to help. Reach out and we'll get you sorted.
Contact Support