Back to Help CenterCustomers & Reviews

Managing Customers

Your customer database is your most valuable asset.

Every customer interaction lives in Conkr. Build a database that drives repeat business.

Customer Profiles

Each customer has a profile with:

  • Contact details (name, phone, email, address)
  • Billing address (if different)
  • Job history
  • Quote history
  • Invoice history
  • Notes and tags

Adding Customers

Add customers manually or create them on the fly when making a quote. If a customer contacts you via email, Conkr can suggest creating a profile.

Customer Portal

Customers get access to a simple portal where they can:

  • View quotes and accept online
  • View invoices and pay online
  • See job status updates
  • Request changes or new work

No login required — they access via secure links sent in emails.

Customer Tags

Tag customers for easy filtering:

  • **VIP** — priority service
  • **Commercial** — business clients
  • **Warranty** — still under warranty
  • **Slow payer** — payment reminders

Search

Search customers by name, phone, email, or address. Conkr finds matches even with partial information.

Still have questions?

Our support team is here to help. Reach out and we'll get you sorted.

Contact Support