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Review Templates

Customise the messages customers see when you ask for reviews.

The way you ask for a review matters. Custom templates let you match your brand voice and increase response rates.

Default Template

Conkr comes with a default template:

"Hi [Name], thanks for choosing [Business]. If you're happy with our work, we'd love a quick review. It helps other homeowners find us. [Link]"

Customising Templates

Go to ReviewsTemplates and edit:

  • **Subject line** — what appears in their inbox
  • **Body text** — the message
  • **Call to action** — the button text
  • **Signature** — your sign-off

Variables

Use variables to personalise:

  • [Name] — customer's first name
  • [Business] — your business name
  • [JobType] — the type of work done
  • [Technician] — who did the work

A/B Testing

Try different templates and see which gets better response rates. Track opens, clicks, and reviews per template.

Still have questions?

Our support team is here to help. Reach out and we'll get you sorted.

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