Back to Help CenterSchedule & Routes
Technicians and Unscheduled Jobs
Manage your field team and the work waiting to be scheduled.
Technicians are your front line. Keep them busy and informed with the right tools.
Technician View
The Technicians page shows:
- Who's on leave or unavailable
- Who's fully booked
- Who has capacity
- Current job assignments
Unscheduled Jobs
Not every job has a fixed date. The Unscheduled Jobs list shows jobs that need scheduling but don't have a date yet.
Sort by:
- Priority (urgent first)
- Customer (group by location)
- Quote value (big jobs first)
- Date quoted (oldest first)
Drag to Schedule
From the Unscheduled panel, drag jobs directly onto the calendar. Or select multiple jobs and batch-schedule them.
Capacity Planning
See each technician's weekly capacity at a glance. Avoid overloading one person while another has gaps.
Still have questions?
Our support team is here to help. Reach out and we'll get you sorted.
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